Terms of service

**CELLE LONDON Terms of Service Legal Defense Document**

**Purpose and Scope:**
This document outlines the legal defense for CELLE LONDON's Terms of Service, ensuring compliance with applicable laws and regulations, and protecting the company from potential legal challenges. This defense document addresses key aspects of CELLE LONDON's terms and conditions, particularly concerning returns, refunds, user responsibilities, and data protection.

**1. Introduction:**
CELLE LONDON is committed to providing high-quality products and services to its customers. The Terms of Service are designed to establish clear guidelines and expectations for both the company and its customers. This legal defense document aims to justify CELLE LONDON's Terms of Service under applicable legal frameworks, ensuring the company's practices are transparent, fair, and legally sound.

**2. Terms of Service Overview:**

**2.1. Acceptance of Terms:**
By accessing or using CELLE LONDON's website and services, customers agree to comply with and be bound by these Terms of Service. This acceptance forms a legally binding contract between CELLE LONDON and the customer.

**2.2. Modification of Terms:**
CELLE LONDON reserves the right to modify these Terms of Service at any time without prior notice. Such modifications will be effective immediately upon posting on the website. Continued use of the website and services constitutes acceptance of the modified terms.

**3. User Responsibilities:**

**3.1. Account Registration:**
Customers are required to provide accurate and complete information during the account registration process. They are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

**3.2. Prohibited Activities:**
Users agree not to engage in any activities that violate applicable laws, infringe on the rights of others, or interfere with the normal operation of CELLE LONDON's website and services. Prohibited activities include, but are not limited to, unauthorized access to systems, distribution of harmful software, and fraudulent transactions.

**4. Product Orders and Payment:**

**4.1. Order Acceptance:**
All orders placed through CELLE LONDON's website are subject to acceptance by the company. CELLE LONDON reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

**4.2. Pricing and Payment:**
Prices for products and services are subject to change without notice. Customers agree to pay the total amount specified at checkout, including any applicable taxes and shipping charges. Payment must be made through the methods provided on the website.

**5. Shipping and Delivery:**

**5.1. Shipping Policy:**
CELLE LONDON ships to specified regions as detailed in the Shipping Policy. The company is not responsible for delays caused by factors beyond its control, such as customs processing, weather conditions, or carrier delays.

**5.2. Delivery Times:**
Estimated delivery times are provided at checkout but are not guaranteed. Customers are responsible for providing accurate shipping information to avoid delays or misdelivery.

**6. Returns and Refunds:**

**6.1. Non-Returnable Products:**
Due to the nature of CELLE LONDON's products, returns and refunds are not accepted for items that have been in contact with a person, in accordance with health and safety guidelines, particularly in light of COVID-19 regulations.

**6.2. Exceptional Circumstances:**
Refund requests may be considered under exceptional circumstances, provided the product remains in its original, sealed packaging and has not been used. Requests must be submitted within seven (7) days of receipt, including proof of purchase and reason for the request. CELLE LONDON reserves the right to deny any refund request that does not meet these criteria.

**7. Data Protection:**

**7.1. Privacy Policy:**
CELLE LONDON is committed to protecting customer privacy. Personal information collected during the account registration and order process is used in accordance with the Privacy Policy, which complies with data protection laws such as the GDPR and CCPA.

**7.2. Data Security:**
The company implements reasonable security measures to protect customer data from unauthorized access, disclosure, alteration, or destruction. Customers are responsible for maintaining the security of their account credentials.

**8. Limitation of Liability:**
CELLE LONDON's liability is limited to the maximum extent permitted by law. The company is not liable for any indirect, incidental, or consequential damages arising from the use of its website or services.

**9. Governing Law and Dispute Resolution:**

**9.1. Governing Law:**
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which CELLE LONDON operates.

**9.2. Dispute Resolution:**
Any disputes arising from these Terms of Service will be resolved through binding arbitration, in accordance with the rules of the chosen arbitration body. Customers agree to waive their right to participate in class action lawsuits.

**10. Contact Information:**
For any further inquiries or legal correspondence regarding these Terms of Service, please contact:
- **Email:** info@cellelondon.com
- **Phone:** [Your Phone Number]

**Appendices:**
- **Appendix A:** Full Shipping Policy Document
- **Appendix B:** Privacy Policy Document
- **Appendix C:** Relevant Consumer Protection Laws

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By consenting to CELLE’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at info@cellelondon.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

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This document provides a robust legal defense for CELLE LONDON's Terms of Service, ensuring compliance with applicable laws and regulations. It emphasizes transparency, fairness, and the protection of both the company and its customers, thereby safeguarding CELLE LONDON against potential legal challenges.